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Albuquerque Publishing Company, Selects VoicePort’s Advanced CircPort® IVR

Publisher benefits from implementing industry-leading solution to optimize customer service Albuquerque Publishing Company, has selected VoicePort, LLC to provide its subscribers with quality customer care by utilizing an intuitive interactive voice response system. Albuquerque Publishing Company, is the leading provider of fact-based news in communities it serves.  Ultimately, Albuquerque Publishing Company goal is to keep its readers and viewers connected by delivering trusted information on whatever platform customers choose, including print, online, mobile, social, e-mail or video. Thanks to VoicePort’s CircPort® automated IVR services. Albuquerque Publishing Company, has the ability to handle all inbound call traffic regardless of call volume spikes. Deployed in...

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