A recent team-building event was curling!
We are committed to innovation and our work reflects this.
Our people are thinkers — dedicated to solving problems, serving customers, and thinking outside-the-box in every way.
Yes, we offer competitive compensation and benefits packages, but we are also competitive both in and outside the office. We know how to have fun and we play to win!
We’re a company made up of talented individuals — engineers and developers, sales and marketing professionals, customer-focused managers, forward-thinkers, movers and shakers. We’re proud of our team and the work they do.
We are currently recruiting for a Software Quality Assurance Engineer.
Job Title: Software Quality Assurance Engineer
Department: Test and Support
Reports To: Director of Project Management
FLSA Status: Exempt
Please apply in our ADP portal, here.
The Software Quality Assurance Engineer is responsible for testing VoicePort’s proprietary applications. The responsibilities include developing test cases & test scripts and executing the automated and manual functional tests.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires special technical knowledge of the techniques and procedures of software and network support for multiple users. Must understand installation, configuration and troubleshooting process for software, networking and accessory equipment. Requires experience with personal computer equipment. Requires sufficient analytical skills to assess problems or unusual situations and develop solutions.
Must have strong communication and training skills and be able to communicate technical information to nontechnical users.
Proven work experience in software troubleshooting and quality assurance.
EDUCATION and/or EXPERIENCE
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to troubleshoot and resolve problems with company technical hardware and operating software.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
The work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from high-speed computer printers and other peripherals. Work involves operation of personal computer equipment for four to six hours daily. Duties may also include occasional stopping, crawling and lifting of up to 20 pounds to install or check the installation of network devices and cabling. Travel to other department worksites may also be required depending on the assignment. Requires the ability to be available for off hours and weekends for customer support in accordance with the support schedule.
VoicePort’s vision is to be the leading provider of interactive multi-channel solutions in the newspaper industry through innovative technology.
We are trusted, responsive, customer-focused technical experts who provide interactive multi-channel solutions for the newspaper industry. We recognize the critical business need to improve our clients’ operational efficiencies in order to drive their profitability. We accomplish this by providing secure and compliant cloud-based communications and analytics in a consultative and collaborative way.
VoicePort’s values are the foundation of our business. Every member of our team contributes to our company with the following values in mind:
Integrity – We operate on trust and credibility. We do what we say we are going to do. Our conduct is ethical and legal.
Transparency – We have one agenda: Deliver our vision and mission. We believe in a win-win approach to business partnership and open, effective communication.
Accountability – We own our commitments, actions and results — as a company and as individual employee at VoicePort.
Excellence – Excellence is our standard — we strive for continuous improvement.
Leadership – We lead through innovation, passion and delivering on our commitments.
Collaboration – We partner with our customers and each other to succeed as a team.