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VoicePort Announces Agreement with LivePerson to Offer AI-Powered, Industry-Leading Messaging Platform

VoicePort, LLC has announced an agreement with LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational commerce solutions, to offer its industry-leading conversational platform, LiveEngage, to newspaper clients. Through LiveEngage and VoicePort’s CircPort integration, newspapers can give their customers the ability to interact with them anytime from anywhere through the world’s most popular messaging channels — including Apple Business Chat, WhatsApp, SMS, Facebook Messenger, and RCS — as well as through messaging conversations on the newspapers’ own websites. Compared with traditional phone calls, messaging conversations, which eliminate the need to wait on hold and take place in the channels customers prefer,...

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