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Med Sync Tag

Data Acquisition and Analytics

The cornerstone of Claro™ functionality is the ability to acquire prescription transaction data, whether from the client PMS or some other similar database or process. With the ability to integrate third party interfaces like analytic engines or performance measure platforms, Claro customizes each solution based on client preferences and strategic objectives. Claro’s analytics tools utilize common datasets, such as VoicePort’s very own API, to isolate patients or patient groups based on age, disease state, plan, etc. for further action. This tool allows pharmacies to employ industry standard performance measures, rank patients by relative impact on overall adherence scores, and more. With varying...

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Keeping Your Patients Engaged

Keeping Your Patients Engaged In recent years, it has become increasingly apparent that by working directly with the patient to manage medication use and to achieve therapeutic goals, pharmacists can contribute lot more to the health care system than traditional drug distribution models. The difference is the pharmacist-patient relationship. In fact, a study recently published in the Research in Social and Administrative Pharmacy journal analyzing the Patient Care Process utility in a community pharmacy setting outlines 3 important steps: Assess to the patient’s drug therapies to identify drug related problems. This requires a pharmacist to use pharmacologic expertise in resolving and preventing drug-related problems. Develop a care...

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Personalize Your Patient Interventions

The CLARO™ Pharmacy Solutions platform is intended to be deployed as an all-encompassing patient engagement application containing a robust set of analytics, segmentation and intervention tools leveraging multi-channel, interactive notification tools. Its goal is to leverage state-of-the-art technology, business acumen and innovative product development to disrupt the status quo with innovative Pharmacy business solutions that drive top line sales, workflow efficiencies and public health services all with a strong return on investment for our clients. Critical Features The cornerstones of CLARO™ functionality are data integration and flexible segmentation and analytics tools. Clinical interventions can be staged to engage patient groups based on...

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Data-Driven Customized Campaigns

Any targeted customer engagement in support of a specific business objective can produce efficient incremental results when segmentation and analytics are employed. In Pharmacy, patient interventions like Immunization Services, Med Sync, Refill/Dose reminders, new therapy reminders are perfectly suited for targeted campaign management. In fact, a recent study published in the American Journal of Managed Care analyzed the impact of a targeted Med Sync effort aimed at improving Proportion of Days Covered (PDC) scores from a health plan perspective. The study indicated that the increase in medication expense that comes with improved adherence was more than offset by lower disease...

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Med Sync 2.0

Everyone knows that the Medication Synchronization and the Appointment Based Model produce measureable improvements in medication adherence and treatment outcomes, but what happens when patients still struggle with “compliance”? Are they actually taking the med? Sure, Med Sync prescription alignment ensures that patients have sufficient on-hand amounts of their maintenance meds over time however some patients may still require continual re-alignment. These patients may miss doses due to concerns about side-effects or difficulty navigating a complicated dosing regimen. This presents pharmacies with the potential for compounded operational challenges beyond the initial Med Sync enrollment process. Claro ™ provides solutions for pharmacists and...

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New and Improved Tools for Strategic Patient Engagement

RECAP: NACDS Total Store Expo 2017, San Diego The National Association of Chain Drug Stores Total Store Expo was a fantastic success, and the Claro team is excited for what’s ahead! For existing and new customers alike, we are now offering product enhancements and new technology with comprehensive and interactive Strategic Patient Engagement tools. Claro is the intelligent engine behind the scenes, serving the patient regardless of which channel is used. This exciting, innovative approach to patient engagement has really struck a chord with new and existing customers alike, and we are thrilled with the response. In addition to our already first-in-class Inbound and...

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