Pharmacy as a whole is continuing a shift toward value-add services with a focus on patient adherence. That’s why the ability to drive targeted outbound campaign messages to patients is so important. And we have the solution.
Our comprehensive integrated campaigns involve payers, providers, and manufacturers, providing seamless creation, management and reporting.
Our Patient Analytics and Segmentation tool gives pharmacies the ability to manage the identification and prioritization of patients as it relates to enrollment into a specific campaign or program. VoicePort will customize the proprietary algorithm to adopt the necessary patient scoring for each campaign as part of the service we provide.
The Campaign Manager allows you to create and manage any custom campaign, inline or standalone. Inline is an additional targeted message tagged onto a standard ready-for-pick-up or refill reminder notification. A standalone is a separate notification specific to the campaign being initiated by the pharmacy.
The Campaign Manager is fed by our Patient Segmentation Solution and a custom campaign is then created, including the custom message (for phone, SMS, Email, and Mobile App), the campaign start/end dates, and access to our Campaign Follow-up Manager which allows you to manage patient follow up for any interactive/bi-directional campaigns.