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Outbound IVR

Automated outbound interactive voice response (IVR) notifications

Claro’s Outbound IVR solution is highly configurable, allowing pharmacies to control and manage the system in accordance with their unique and specific operational and strategic goals in mind.
Notifications are delivered by way of each patient’s preferred method, making them aware of critical pharmacy information.

For example, common notifications include:

  • Prescriptions are ready for pick up
  • Refill reminders
  • Targeted health awareness messaging
  • Custom adherence messaging
  • Immunizations
  • Drug therapy options
  • Med Sync
  • Upcoming appointments
  • Other strategic pharmacy campaigns
Designed and developed in collaboration with leading pharmacy advocates

Pharmacy Quality Assurance (PQA) NCDPD standards

Highly configurable

Pharmacies can manage the system in accordance to their specific operational and strategic goals.

Multiple Client Delivery Options

Phone - SMS/text - Email - Mobile App Push. TCPA reviewed and approved.

Multi language support

Supports up to 22 languages and can be customized for additional translation needs.

Show off those good reviews

Claro helped our chain of pharmacies improve customer experience by greatly reducing client wait time

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Prescription Refill Reminder

Increase the prescription refill rate with easy and automated prescription refill notifications sent directly to their phone.

More Demos
pharmacy