logo
Already a customer? Click on the Help Portal below to login to your account.
Help Portal

We're social! Follow us on LinkedIn and Twitter to stay on top of the latest VoicePort technology and innovation news.

We help pharmacies improve patient adherence

We are trusted, responsive, customer-focused technical experts who provide interactive multi-channel solutions for the community pharmacy industry.
We recognize the critical business need to improve our clients’ operational efficiency in order to drive their profitability and accomplish this by providing secure and compliant cloud-based communications and analytics in a consultative and collaborative way.

VoicePort provides a suite of pharmacy service solutions that are available on an a la carte basis or bundle.

Overall Key Features:

  • Software as a Service (SaaS) model customized to fit your strategy
  • Patented technology and exclusive functionality
  • Integrated and partnered with the industry’s finest
  • Improves customer service, workflow efficiency, and STAR Ratings
pharmacy

Outbound IVR
Automated outbound interactive voice response (IVR) notifications, initiated by the pharmacy, to notify patients about prescriptions ready for pickup or due for refill or to execute an outbound patient focused program.

Other notification methods include:

  • SMS (text)
  • Email
  • Mobile app push

Inbound IVR

Prescription reorders and other customer initiated service requests.

Med Sync

Medication Synchronization (MedSync) aligns numerous medications to a common refill date

Meducation

A third-party integration that improves patient literacy and adherence

Immunization Services
A third-party integration that streamlines immunization awareness

Patient Segmentation & Campaign Management
Analytics tool to group patients and execute targeted pharmacy programs.

Mobile Application
Self service management of prescriptions and patient facing pharmacy programs.

 

Appointment Scheduler

A web-based pharmacy and patient-facing application for real-time appointment management.

A web based Pharmacy and Patient facing real time appointment management application

Outbound IVR

Automated outbound interactive voice response (IVR) notifications.

Learn More
Inbound IVR

Prescription reorders and other customer initiated service requests.

Learn More
Medication Syncronization

Adherence translates to improved patient health outcomes while also increasing pharmacy efficiency.

Learn More
Meducation

An integrated solution that improves patient literacy and adherence.

Learn More
Immunization Services

An integrated solution to streamline immunization awareness.

Learn More
Patient Segmentation & Campaign Management

Create, customize and manage targeted campaigns.

Learn More
Mobile Applications

Communicate with patients clearly, instantly and on the go.

Learn More
Appointment Scheduler

Manage appointments, events and patient engagement with this customizable solution.

Learn More

What our clients are saying

Sorry, no posts matched your criteria.

Our solution requires no additional technology investment, and easily integrates with existing management databases and IVR systems.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril

Mid adult male pharmacist counting stock while holding tablet computer at pharmacy

The news from Claro

  • Data Acquisition and Analytics

    The cornerstone of Claro™ functionality is the ability to acquire prescription transaction data, whether from the client PMS or some other similar database or process. With the ability to integrate third party interfaces like analytic engines or performance ...

    Read More
  • Contact Center Provides Innovation and Unlocks Revenue Stream

    Newsday partners with VoicePort for improved customer service and data analytics  The rollout of VoicePort’s Contact Center is sure to disrupt the status quo for the publishing industry. In her article for the INMA’s Satisfying Audiences Blog, Jam...

    Read More
  • New Vaccination Guidelines, New Opportunity

    Time to roll up the sleeves-again. Last week the FDA, acting on the recommendation from the CDC’s Advisory Committee for Immunization Practices (ACIP), gave its approval to GSK to market Shingrix® to prevent shingles. The new guidance is based on a vaccine...

    Read More