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We help pharmacies improve patient adherence

We are trusted, responsive, customer-focused technical experts who provide interactive multi-channel solutions for the community pharmacy industry.
We recognize the critical business need to improve our clients’ operational efficiency in order to drive their profitability and accomplish this by providing secure and compliant cloud-based communications and analytics in a consultative and collaborative way.

VoicePort provides a suite of pharmacy service solutions that are available on an a la carte basis or bundle.

Overall Key Features:

  • Software as a Service (SaaS) model customized to fit your strategy
  • Patented technology and exclusive functionality
  • Integrated and partnered with the industry’s finest
  • Improves customer service, workflow efficiency, and STAR Ratings
pharmacy

Outbound IVR
Automated outbound interactive voice response (IVR) notifications, initiated by the pharmacy, to notify patients about prescriptions ready for pickup or due for refill or to execute an outbound patient focused program.

Other notification methods include:

  • SMS (text)
  • Email
  • Mobile app push

Inbound IVR

Prescription reorders and other customer initiated service requests.

Med Sync

Medication Synchronization (MedSync) aligns numerous medications to a common refill date

Meducation

A third-party integration that improves patient literacy and adherence

Immunization Services
A third-party integration that streamlines immunization awareness

Patient Segmentation & Campaign Management
Analytics tool to group patients and execute targeted pharmacy programs.

Mobile Application
Self service management of prescriptions and patient facing pharmacy programs.

 

Appointment Scheduler

A web-based pharmacy and patient-facing application for real-time appointment management.

A web based Pharmacy and Patient facing real time appointment management application

Outbound IVR

Automated outbound interactive voice response (IVR) notifications.

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Inbound IVR

Prescription reorders and other customer initiated service requests.

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Medication Syncronization

Adherence translates to improved patient health outcomes while also increasing pharmacy efficiency.

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Meducation

An integrated solution that improves patient literacy and adherence.

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Immunization Services

An integrated solution to streamline immunization awareness.

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Patient Segmentation & Campaign Management

Create, customize and manage targeted campaigns.

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Mobile Applications

Communicate with patients clearly, instantly and on the go.

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Appointment Scheduler

Manage appointments, events and patient engagement with this customizable solution.

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What our clients are saying

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Our solution requires no additional technology investment, and easily integrates with existing management databases and IVR systems.

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The news from Claro

  • Refill Reminders Produce Results

    The pharmacy results are in, and we like what we see. We’ve known that reminding patients about upcoming refills on the maintenance meds improves awareness about missed days of therapy and ultimately improves adherence. But what effect does it actually ...

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  • NACDS Total Store Expo

    We’re on our way to share innovation for pharmacy like never before! The Claro™ Team has been preparing for the Nation Association of Chain Drug Stores Total Store Expo, and it’s finally here! We will be heading out to sunny San Diego, ready to welc...

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  • Immunization Services: Giving flu shot programs a boost

    With the start of the school year just around the corner and the ominous onset of illness that often comes along with it, this is a critical time of year for pharmacies to drive flu shot programs and encourage patient adherence. Claro™ Immunization Services ...

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